Why is WFM important?

Why is WFM important?

Why is WFM important? Why isn’t it!

Workforce management (WFM) is the process of effectively staffing, forecasting, scheduling, and making real-time modifications to ensure that your company is as efficient as possible.

Workforce management software aims to help you do all of the above and more. By using automation and digitisation to help streamline your processes.

We know you need to have the proper amount of people and workers in the right place at the right time. And performing the right duties!

Our system, WFM by Chronologic, enables you to successfully manage your staff for optimal performance and decrease labour expenses.

The Changing Workforce

There’s no denying that the ‘normal’ workforce is rapidly changing and this has displaced the traditional 9-to-5 permanent workforce in recent years.

Many employees are more likely to want to work from home, arrive early or stay late. And generally, just determine their own work hours to fit their schedules.

Because of this, we’ve seen a rise in not only flexible but contract workers or people who are hired on a temporary basis.

But keeping track of your flexible, contingent and standard workforce can be a nightmare.

How do you manage staffing and scheduling across the workforce types (both current and in the future)?

We’re talking hours, lateness, overtime, absence, breaks and much more (some of it for compliance).

You’ll need assistance to keep track of your employees. You’ll require a workforce management system.

Your Biggest Asset – the workforce

But why allow all this flexible working? Can’t you just demand workers are where you want them to be?!

Yes and no.

Many offices are 100% on-site and are fine with that. Workers who are labourers are used to visiting clients or different sites. And others need to be at specific factories or locations to get the job done.

But for the millions of office workers in the UK, maintaining an office, the equipment and the bills to run it, can seem like a waste of funds.

It’s not just a waste of money, but the productivity that comes from a happy workforce is also so much higher. And if, after the pandemic, work from home is desired, appeasing the workers could be worth your weight in gold.

After all, low productivity and high payroll costs will have a huge impact on your bottom line.

A WFM system can help you keep track of your workforce, their absence, hours, labour costs and more.

Through our advanced time and attendance> functionality, you can have the knowledge you need to ensure you’re getting the most from your team.

Apart from ensuring employee productivity through flexible working options, WFM could help you:

Rota the correct amount of workers

When you schedule too few personnel on busy shifts, you risk a negative client reputation and decreased worker satisfaction.

Overstaffing, on the other hand, can cost you money and waste personnel.

WFM can help you get more bang for your buck with fewer resources. You’ll be able to obtain visibility into any prospective skills shortfall or staff shortage with the correct data, allowing you to make smarter rota decisions.

When do you need to invest in a WFM system?

Feeling like your company may face frustration at some point in the future is a sobering thought. For many businesses, though, this is a reality.

While a workforce management system can’t promise to fix all your issues. It can assist you in addressing inefficient aspects of your labour force that are hindering your growth.

Ready to talk?

To find out more about Why WFM is important, get in touch or request a Demo.